Did you know it costs a business about
five to 25 times more to acquire a new customer in comparison to selling
to an existing customer? Also, that existing customers spend 67% more
than the new ones? Don’t you think it is essential that customers like
such should get something in return? Every business should consider a
customer loyalty program so that the customers keep coming back to the
company!
If new to the concept of customer loyalty program, note
that a customer loyalty program is a rewards program that a business
offers to its customers who frequently make purchases. A loyalty program
may provide a customer free merchandise, rewards, coupons, or even
advance released products. As far as its benefits are concerned,
enhanced revenue, accumulation of valuable customer data, increased
sales, better communication, and new customers, are to name a few.
Having said that, opt for customer loyalty program services from PSI Contact Center. A renowned name in the field, PSI Contact Center can be your Program Headquarter for your customer loyalty program services in Michigan. Backed by rich experience in helping large and small companies provide a single point of customer contact, PSI Contact Center is a trustworthy source. If you choose us to your company’s representative, we will leave no stone unturned in providing you with the best possible promotion/customer loyalty program.
Our headquarters/customer loyalty program services include:
Having said that, opt for customer loyalty program services from PSI Contact Center. A renowned name in the field, PSI Contact Center can be your Program Headquarter for your customer loyalty program services in Michigan. Backed by rich experience in helping large and small companies provide a single point of customer contact, PSI Contact Center is a trustworthy source. If you choose us to your company’s representative, we will leave no stone unturned in providing you with the best possible promotion/customer loyalty program.
Our headquarters/customer loyalty program services include:
- Facilitating program enrollment process
- Answering program FAQs
- Facilitating award/point redemption process
- Researching/resolving issues re: award/point redemption
- Responding to email inquiries (within one day)
- Escalating customer issues (as appropriate)
- Contacting stores/dealers regarding customer issues
- Conducting surveys as to program satisfaction/how the program could be improved
No comments:
Post a Comment